Refunds & Returns Policy
Returns are allowed only for defective or damaged products. Gift card or exchange will be issued for the returned defective product only.
If you wish to exchange a product, a store credit/credit note will be issued, which you can use to place a fresh order online. Please note that credit note/store credit cannot be encashed, and cannot be used for offline purchases.
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Eligibility for Returns/Refunds:
- Products undergo strict quality checks; however, in rare cases of defects/damage, email a photo and video of the product to writetokaisori@gmail.com within 48 hours of receiving the order.
- Returns/refunds will not be accepted if the issue is raised after 7 days.
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Return Conditions:
- Products must be returned in their original packaging, with bills and tags intact.
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Not Eligible for Returns:
- Sarees with blouse pieces cut, tassels made, or falls stitched by the customer.
- Minor color ordesign variations as these are inherent to handcrafted products.
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Return Shipping Address:
Kaisori India
Purva 270 E1103, C V Raman Nagar (Nagavarapalya), Bangalore 560093
Email: writetokaisori@gmail.com
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Refund Process:
- Refunds will be initiated once the returned product is received in its original condition if we are not able to deliver the product.
