At Kaisori, every product is handcrafted by skilled artisans and most of our collections are created exclusively on a pre-order basis. Each piece is made especially for you using traditional craft techniques, and production begins soon after your order is confirmed. Since every order is individually handcrafted, artisan time, raw materials, and craftsmanship are committed specifically to your purchase.
By placing an order with Kaisori, you acknowledge and agree to the following cancellation policy.
Orders cancelled within 7 days of confirmation will incur a 30 % cancellation charge.
This amount covers:
The remaining eligible amount will be refunded to the original mode of payment after applicable deductions.
Orders cancelled after 7 days of confirmation, but before the product enters the final stage of production, will incur a 50% cancellation charge.
By this stage, substantial artisan labour, materials, dyeing, weaving, printing, embroidery, or finishing processes have already been completed specifically for your order.
Once a product has entered the final stage of production (approximately 70% complete), no cancellations or refunds will be accepted.
As each product is handcrafted specifically for the customer, it cannot be repurposed or resold as standard inventory.
Every Kaisori creation is handmade by artisan communities across India using traditional techniques, including handloom weaving, hand block printing, embroidery, and natural or handcrafted dyeing processes.
Unlike machine-made products, handcrafted production depends on several external factors beyond our control, including:
While we always strive to deliver within the estimated timelines, these factors may occasionally result in production delays.
At Kaisori, we never compromise on craftsmanship.
If, during production or quality inspection, we find that a product does not meet our quality standards, we will remake or rework the product entirely at our own cost before dispatching it.
Although this may extend the delivery timeline, it ensures that you receive a handcrafted product that reflects the quality and authenticity we promise.
Accordingly, delays arising from the handcrafted production process, quality improvements, artisan availability, weather conditions, natural dye processes, or other production-related circumstances shall not be considered grounds for cancellation or refund.
If your purchase is intended for a wedding, festival, gifting occasion, or any time-sensitive event, please inform us before or at the time of placing your order by leaving a note with your order or contacting our customer support team.
We will make every reasonable effort to prioritize your order wherever production schedules permit.
However, because every product is handcrafted and produced within artisan clusters, expedited production cannot be guaranteed, and we request customers to place such orders well in advance.
By placing an order with Kaisori, you acknowledge that:
We thank you for supporting India's artisan communities and for appreciating the time, skill, and craftsmanship that go into creating every Kaisori piece.
The saree is more beautiful than in the picture. Bought it for my daughter and she loves it. Thank you
Natural dyed Bagru cotton saree - Roheda- Pine Discharge Mulmul Sarees
Meticulous hand work ,both on the fabric and the printing. Thank you very much.
Nice Sarre
