Returns and Exchanges

Refunds & Returns Policy

Returns are allowed only for defective or damaged products. Gift card or exchange will be issued for the returned defective product only.

If you wish to exchange a product, a store credit/credit note will be issued, which you can use to place a fresh order online. Please note that credit note/store credit cannot be encashed, and cannot be used for offline purchases.

  1. Eligibility for Returns/Refunds:

    • Products undergo strict quality checks; however, in rare cases of defects/damage, email a photo and video of the product to writetokaisori@gmail.com within 48 hours of receiving the order.
    • Returns/refunds will not be accepted if the issue is raised after 7 days.

  2. Return Conditions:

    • Products must be returned in their original packaging, with bills and tags intact.
    • Not Eligible for Returns:
      • Sarees with blouse pieces cut, tassels made, or falls stitched by the customer.
      • Minor color ordesign variations as these are inherent to handcrafted products.

  3. Return Shipping Address:
    Kaisori India
    Purva 270 E1103, C V Raman Nagar (Nagavarapalya), Bangalore 560093
    Email: writetokaisori@gmail.com

  4. Refund Process:

    • Refunds will be initiated once the returned product is received in its original condition if we are not able to deliver the product.